Tech Support Overview

At OIS, we understand the importance of Technical Support. To assist you, one year of product support is included with the purchase of each ORBexpress® license. We also offer a variety of Professional Services to assist you in your technical needs. Whether answering questions on-site or remotely, installing or using ORBexpress, or helping to debug your code, we have the technical support program customized to fit your requirements.

Technical Support General Information
General Technical Support Contact Information:

Technical Support E-Mail
E-mail is an easy way to fully document technical support questions. Please send your questions to: support@ois.com. When contacting support, please include your license #, description of target environment with the problem and your contact information.

Technical Support Web Form
If you don't have time to make a call or e-mail an inquiry, simply complete a short Technical Support Web Form with your software license number and submit your questions via the Internet.